Our Policies

Official business documentation, privacy frameworks, and refund rules for Nikita.

Terms & Conditions • Last Updated: May 2026

This document is an electronic record in accordance with the Information Technology Act, 2000 and applicable rules thereunder. This electronic record does not require any physical or digital signature.

These Terms & Conditions govern your use of https://aloshdenny.com/ (“Website”) and the services offered by Nikita, managed under the proprietorship of Alosh Denny Neelankavil (“we”, “our”, “us”).

By accessing or using our Website or availing our services, you agree to be bound by these Terms.

1. Business Information

2. Eligibility

By using this Website or availing our services, you confirm that:

  • You are at least 18 years old
  • You are legally capable of entering into a binding contract
  • All information provided by you is accurate and complete

3. Services Offered

We provide advanced artificial intelligence, machine learning, and digital engineering services including:

  • LLMOps & High-Throughput Model Serving
  • Agentic AI & Multi-Agent Cognitive Architectures
  • Multi-Cloud AI Infrastructure & Deployments (AWS/Azure/GCP)
  • LLM Pretraining, Finetuning, & Human Alignment (LoRA, DPO, RLHF)
  • Deep Learning Modeling & Custom Neural Architectures
  • Data Science, Analytics, & Interactive Visualizations
  • Consultation & Technical Audits on Artificial Intelligence

4. Service Disclaimer

  • Project timelines may vary depending on project scope, revisions, approvals, and client responsiveness.
  • Customers are responsible for providing accurate content, images, credentials, and project requirements.
  • We are not responsible for delays caused by incomplete information or delayed approvals from clients.
  • Third-party platform limitations, hosting issues, plugin issues, or external integrations may affect functionality or timelines.

5. Intellectual Property

  • All custom-developed designs, code, graphics, and content remain the intellectual property of Nikita unless otherwise agreed in writing.
  • Final ownership transfer of project files or source code may be subject to completion of full payment.
  • Unauthorized copying, resale, or reproduction of our work is prohibited.
  • Client-provided content remains the responsibility and property of the client.

6. Payments

  • Payments must be made as per agreed project milestones or invoices.
  • Projects may require advance payment before work begins.
  • Delayed payments may result in project hold, delayed delivery, or suspension of services.
  • Payments are processed through secure third-party payment gateways where applicable.
  • We do not store debit/credit card details, CVV, UPI PIN, or banking credentials.

7. Revisions & Changes

  • Revisions are limited to the scope agreed upon at the start of the project.
  • Additional features, pages, integrations, or major modifications may incur additional charges.
  • Change requests may affect delivery timelines.

8. Third-Party Services

Projects may involve third-party services including:

  • Domain providers
  • Hosting services
  • Plugins or APIs
  • Payment gateways
  • Analytics or marketing tools

We are not responsible for downtime, pricing changes, service interruptions, or policies of third-party providers.

9. Refunds & Cancellations

Refunds and cancellations are governed by our separate Refund Policy.

10. User Conduct

Users agree not to:

  • Use our services for unlawful activities.
  • Share malicious or harmful content.
  • Attempt unauthorized access to systems or services.
  • Misuse delivered digital assets or software.

11. Limitation of Liability

Nikita shall not be liable for:

  • Business losses or revenue loss.
  • Downtime caused by third-party providers.
  • Delays due to incomplete client inputs.
  • Indirect or consequential damages.

Our total liability shall not exceed the amount paid for the concerned service.

12. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India.

All disputes shall be subject to the jurisdiction of the competent courts in India.

13. Changes to Terms

We reserve the right to update these Terms at any time without prior notice.

14. Contact Information

For any queries or concerns, please contact us using the above details.

Privacy Policy • Last Updated: May 2026

This Privacy Policy explains how Nikita, managed under the proprietorship of Alosh Denny Neelankavil (“we”, “our”, “us”), collects, uses, stores, and protects your information when you visit https://aloshdenny.com/ (“Website”) or use our services.

By accessing our Website or availing our services, you agree to this Privacy Policy.

1. Business Information

2. Information We Collect

a) Personal Information

We may collect:

  • Full Name
  • Phone Number
  • Email Address
  • Business information
  • Billing information
  • Project requirements and communication details

b) Payment Information

  • Payments are processed through secure third-party payment gateways.
  • We do not store debit/credit card numbers, CVV, UPI PIN, or banking credentials.

c) Technical Information

When you use our Website, we may collect:

  • IP address
  • Device information
  • Browser type
  • Pages visited
  • Cookies and analytics data

3. How We Use Your Information

We use your information to:

  • Provide advanced AI engineering, LLMOps, Agentic AI, Cloud infrastructure, Deep Learning modeling, and data science services
  • Communicate regarding projects and support
  • Process invoices and payments
  • Improve our Website and services
  • Prevent fraud or misuse
  • Maintain records and comply with legal obligations

4. Client Content & Project Data

  • Clients may voluntarily provide content, credentials, media files, business information, or project-related materials for development purposes.
  • We use such information only for project execution and support.
  • Clients are responsible for ensuring that provided content does not violate any laws or third-party rights.

5. Sharing of Information

We do not sell or rent your personal information.

We may share information with:

  • Hosting providers
  • Domain registrars
  • Payment gateway providers
  • IT service providers
  • Legal or government authorities when required by law

Only necessary information is shared for operational purposes.

6. Cookies Policy

Our Website may use cookies to:

  • Improve user experience
  • Analyze Website traffic
  • Store preferences
  • Enhance functionality

Users may disable cookies through browser settings.

7. Data Security

We implement reasonable technical and administrative safeguards to protect personal information and project data. However, no online platform can guarantee complete security.

8. Data Retention

We retain information as necessary for:

  • Project execution and support
  • Billing and accounting
  • Legal compliance
  • Internal records

Project-related files and communications may be retained for maintenance or support purposes.

9. Your Rights

You may request:

  • Access to your personal data
  • Correction of inaccurate information
  • Deletion of data (subject to legal obligations)

Requests can be made via aloshdenny@gmail.com.

10. Third-Party Services

Our Website or projects may use third-party tools, plugins, APIs, hosting services, or external platforms. We are not responsible for the privacy practices of third-party providers.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time without prior notice.

12. Contact Us

For any privacy-related concerns, please contact us using the above details.

Refund Policy • Last Updated: May 2026

This Refund Policy applies to all services provided through https://aloshdenny.com/ (“Website”) and operated by Nikita, managed under the proprietorship of Alosh Denny Neelankavil (“we”, “our”, “us”).

Please read this policy carefully before making any payment.

1. Nature of Services

Nikita provides advanced artificial intelligence, machine learning, and digital engineering services including:

  • LLMOps & High-Throughput Model Serving
  • Agentic AI & Multi-Agent Cognitive Architectures
  • Multi-Cloud AI Infrastructure & Deployments (AWS/Azure/GCP)
  • LLM Pretraining, Finetuning, & Human Alignment (LoRA, DPO, RLHF)
  • Deep Learning Modeling & Custom Neural Architectures
  • Data Science, Analytics, & Interactive Visualizations
  • Consultation & Technical Audits on Artificial Intelligence

As these services involve customized work, development effort, consultation, and digital deliverables, payments are subject to the terms below.

2. No Refund Policy

All payments made towards:

  • Advance payments
  • Project booking amounts
  • Finetuning & Alignment services
  • Engineering & Development services
  • Maintenance & support services
  • Consultation fees
  • Custom deep learning models or computational runs

are non-refundable once the project work has started.

3. Project Cancellation

We allow the cancellation but no refunds at any cost.

4. Client Delay or Non-Response

  • Delays caused due to lack of communication, missing content, delayed approvals, or non-responsiveness from the client shall not qualify for refunds.
  • Projects inactive for extended periods may be placed on hold or closed at our discretion.

5. Third-Party Costs

Payments made for third-party services including but not limited to:

  • Domain registration
  • Hosting services (e.g. Lambda Labs, RunPod, AWS, GCP, Azure)
  • Plugins or computational API keys (e.g. OpenAI, Anthropic)
  • Software licenses
  • Advertising platforms

are non-refundable and subject to the policies of respective third-party providers.

6. Duplicate Transaction Refund

Refunds will be processed only in the following case:

✅ Duplicate Payment

If a customer is charged more than once for the same transaction due to a technical or payment gateway issue:

  • The duplicate transaction will be verified.
  • The excess amount will be processed and credited back to the original payment method within 7–10 business days.

7. Limitation of Liability

Nikita shall not be liable for:

  • Business losses or revenue loss.
  • Delays caused by third-party services or computational downtime.
  • Client-side technical issues or missing credential flows.
  • Indirect or consequential damages.

Our total liability shall not exceed the amount paid for the concerned service.

8. Contact Information

For billing or duplicate transaction queries:

Please include:

  • Invoice or Order ID
  • Transaction ID
  • Payment proof
  • Contact details